Gartner Research

How to Mitigate Cost and Risk Before, During and After a Software Audit

Published: 17 May 2019

ID: G00385562

Analyst(s): Christopher Dixon , Matt Corsi


Exposure to software vendor audits costs organizations significant time and money. Sourcing, procurement and vendor management leaders must create a repeatable process that minimizes cost and risks by properly identifying, classifying and managing software audits.

Table Of Contents
  • Key Challenges



  • Upon Receipt of an Audit Notification, Alert Stakeholders and Draft an Audit-Specific NDA
    • Notification Phase: Steps 1 Through 5 of Gartner’s Software Audit Management Process
  • Reconcile Software Entitlement Data From the Vendor’s Records With Your Records and Deployment Data
    • Preparation and Engagement Phase: Steps 6 Through 9
  • Following the Audit, Document That Compliance Is Achieved
    • Closure Phase: Steps 10 Through 12

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