Gartner Research

Midsize IT Teams Need Business Acumen to Deliver Digital Outcomes

Published: 26 March 2019

ID: G00708096

Analyst(s): CIO Research Team


Building business acumen improves IT's ability to deliver value from digital initiatives. CIOs struggle to build high levels of this skill in their teams. By paying attention to engagement style, trust and the sponsor experience, CIOs can balance a lack of time with an immediate need to build business acumen. Doing so will enable employees to reinvent their role to support the future of the digital organization.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.