Gartner Research

Midsize IT Teams Need Business Acumen to Deliver Digital Outcomes

Published: 26 March 2019

ID: G00708096

Analyst(s): CIO Research Team

Summary

Building business acumen improves IT's ability to deliver value from digital initiatives. CIOs struggle to build high levels of this skill in their teams. By paying attention to engagement style, trust and the sponsor experience, CIOs can balance a lack of time with an immediate need to build business acumen. Doing so will enable employees to reinvent their role to support the future of the digital organization.

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