Gartner Research

How to Manage Your Salesforce Org Strategy for Optimal Benefit

Summary

Salesforce org management requires purposeful planning and administration. Application leaders supporting Salesforce implementations should use the recommendations in this research to assess their single-org, multiorg and master org options.

Published: 20 May 2019

ID: G00389482

Analyst(s): Adnan Zijadic Tad Travis

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Single Org When Emphasizing a Standardized Business Process and Intra-BU Collaboration
  • Use Multiorg When BUs Require Direct Control and Flexibility on Business Processes and There Is Limited Intra-BU Collaboration
  • Use Master Org Architecture When Leveraging Customer Master Data and Corporate Reporting Across Otherwise Independent BUs

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