Gartner Research

Business Clients’ Use of Nonbank Providers

Published: 05 February 2019

ID: G00411327

Analyst(s): Financial Services Business Leader Research Team


Our 2018 Survey of Business Owners and 2018 Survey of Middle Market Clients examined businesses’ use of bank and nonbank financial service providers. This research for financial providers assesses the varying use of nonbank or alternative providers among different types of clients in North America.

Table Of Contents

More Detail

Clients With Higher Business Revenue Are More Likely to Use an Alternative Provider

Clients With More Total Providers Are More Likely to Use an Alternative Provider

Clients With Revenue Less Than $1 Million Use an Alternative Provider Most Frequently

Millennial Business Owners Are the Most Prevalent Users of Alternative Providers

Startup or Growth Phase Clients Use Alternative Providers More Frequently

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