Published: 05 February 2019
Analyst(s): Financial Services Business Leader Research Team
Our 2018 Survey of Business Owners and 2018 Survey of Middle Market Clients examined businesses’ use of bank and nonbank financial service providers. This research for financial providers assesses the varying use of nonbank or alternative providers among different types of clients in North America.
Clients With Higher Business Revenue Are More Likely to Use an Alternative Provider
Clients With More Total Providers Are More Likely to Use an Alternative Provider
Clients With Revenue Less Than $1 Million Use an Alternative Provider Most Frequently
Millennial Business Owners Are the Most Prevalent Users of Alternative Providers
Startup or Growth Phase Clients Use Alternative Providers More Frequently
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