Gartner Research

3 Advantages of Shared Services Over Centralized Services

Published: 04 January 2019

ID: G00411874

Analyst(s): Finance Research Team

Summary

Shared services is a proven model in contrast to centralized services. Current and prospective shared services leaders can use this resource to understand the three key advantages a shared services model brings to service delivery.

Table Of Contents

Introduction

Why Shared Services Is a Better Model Than Centralized Services

1. Better Expectation Setting with the Business

2. Greater Motivation to Control and Reduce Costs

3. Increased Responsiveness to Changing Business Needs

Conclusion

Recommended by the Authors

About This Research

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