Vendor Rating: Salesforce
Published: 22 May 2019
Salesforce’s technological improvements, and continued focus on accelerated growth in the CRM sector, pushed its revenue beyond $13 billion in its fiscal 2019. In this document, Gartner rates Salesforce in its entirety to help you gauge its overall suitability for your organization.
Table Of Contents
- Product/Service: Strong
- Support/Account Management: Positive
- Sales and Account Management
- Customer Support
- Pricing Structure: Variable
- Technology/Methodology: Positive
- Strategy: Strong
- Corporate Viability: Strong
- Prospective Salesforce Customers
- Existing Salesforce Customers
Additional Analyst Insights
- Salesforce Products
- Sales Cloud
- Service Cloud
- Commerce Cloud
- Marketing Cloud
- Einstein Analytics
- Salesforce Technology
- Lightning Platform
- MuleSoft Anypoint Platform
- Shield and Security Health Check
- Salesforce Services and Support
- Salesforce Partner Network
- Salesforce Success Cloud
- Salesforce Ecosystem
- Salesforce Ventures
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