Gartner Research

The Three Magical Ingredients of Transformation

Published: 22 May 2019

ID: G00388448

Analyst(s): Darren Topham , Mary Mesaglio


Transformations are stalling. One reason is that CIOs forget to focus on three basic — and magical — transformation ingredients: a clear and motivating endgame, principles to let people know if they are on track or not, and culture hacks to make the transformation real.

Table Of Contents


  • Every Great Transformation Has Two Bookends and a Roof
  • Ingredient 1: Create a Clear and Compelling Endgame
  • Ingredient 2: Create World-Class Principles to Guide the Transformation
    • Bad Principles
  • Ingredient 3: Launch a Cluster of Culture Hacks to Make the Change Real
  • Conclusion

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