Gartner Research

Defining the Digital Experience Platform

Published: 23 May 2019

ID: G00407238

Analyst(s): Mike Lowndes , Irina Guseva , Gene Phifer , Mick MacComascaigh


Digital experiences are at the heart of many digital transformation programs. Digital experience platforms are a key technology in powering digital experiences. Application leaders responsible for CX and DX programs should adopt a DXP as a key strategic platform.

Table Of Contents


  • Introduction
  • DXP Definition
  • DXP Core Capabilities
  • What a DXP Is and What It Is Not

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