Published: 01 March 2019
Analyst(s): Finance Research Team
As shared services leaders look to drive organizational performance and value to customers, they need to assess the applicability of three key trends and best practices impacting shared services talent management in 2019 and beyond.
Digitalization Creates New Opportunities
1. Evolve the Role of Shared Services Leaders
2. Adapt the Workforce for the Digital Era
3. Continue to Build Problem-Solving Competency
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