Published: 01 March 2019
Analyst(s): Finance Research Team
As shared services leaders look to optimize operations and value to customers, they need to assess the applicability of four key trends and best practices impacting shared services performance management in 2019 and beyond.
The Constantly Changing Operating Environment
1. Keep Abreast of Emerging Technologies
2. Determine RPA’s Role in Your Organization
3. Improve Analytics Capabilities to Drive Value
4. Streamline End-to-End Processes
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