Gartner Research

Benchmarking the Location of Front-Office Activities

Published: 26 February 2019

ID: G00416944

Analyst(s): Finance Research Team


This research will help FP&A leaders benchmark placement of front-office staff across corporate center, shared service centers/centers of excellence and business units against their peers’. Our findings, based on a survey of over 100 companies, are most relevant for midsize companies.

Table Of Contents

Table of Contents



Front Office Mostly Centralized at the Corporate Center

Growth and Complexity Increasing Decentralization

Impact of Increase in Revenue

Impact of Increase in Legal Entities

Impact of Increase in Geographic Locations


About This Research

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.