Gartner Research

Focus on Operating Outcomes, Not Reduction Targets, to Optimize Supply Chain Cost

Published: 24 May 2019

ID: G00382831

Analyst(s): Paul Lord


Supply chain and business roles must align and collaborate around operating outcomes, rather than reduction targets, to optimize total cost. Supply chain leaders can use this research to adjust how they engage stakeholders and propose initiatives that achieve breakthrough cost improvements.

Table Of Contents


  • Big Picture Approaches Are Useful but Not Fully Actionable
  • Focus on Efficient Operating Outcomes to Sharpen Focus and Align Stakeholders
  • Respond to Short-Term Pressure by Clarifying Outcomes
  • Growth Strategies and Events Complicate Cost Optimization

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