Gartner Research

Follow 5 Steps to Architect Your Enterprise Operating Model

Published: 24 May 2019

ID: G00377025

Analyst(s): Marcus Blosch , Saul Brand , Irving Tyler


Organizations leverage digital technologies to optimize business models. This means changes in support of enterprise operating models, and is where change often fails. Enterprise architecture and technology innovation leaders should follow five steps to successfully transform their operating models.

Table Of Contents


  • Follow Five Steps to Architect The Enterprise Operating Model
    • Step 1: Define the Business Outcomes
    • Step 2: Construct the Business Capability Model
    • Step 3: Identify Change Requirements
    • Step 4: Create the Roadmap for Change
    • Step 5: Adjust the Supporting Practices

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