Published: 29 January 2019
ID: G00418524
Analyst(s): Financial Services Business Leader Research Team
In 4Q18, we surveyed retail banking professionals to identify priorities and pressing challenges for 2019. This report highlights key trends and benchmarks retail banking leaders’ priorities against those of their peers.
Emerging Issues
Table 1: Problem Categories
Table 2: Key to Figure 2 — Common Problems
Critical Priorities: Seeking Support
Critical Priorities: Managing Effectively
Conclusion
About This Research
Endnote
©2022 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see Guiding Principles on Independence and Objectivity.