Gartner Research

Critical Capabilities for SAP S/4HANA Application Services, Worldwide

Published: 28 May 2019

ID: G00365802

Analyst(s): Allan Wilkins , Susan Tan , Fabio Di Capua


Capabilities for assessment, implementation and management services for SAP S/4HANA vary across the 18 global service providers reviewed in this document. Sourcing, procurement and vendor management leaders should use this research to help identify, evaluate and select potential service providers.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • BearingPoint
    • Capgemini
    • Cognizant
    • delaware
    • Deloitte
    • DXC Technology
    • EY
    • HCL Technologies
    • IBM
    • Infosys
    • NTT DATA
    • PwC
    • SAP
    • TCS
    • Tech Mahindra
    • Wipro
  • Context
    • Market Overview
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Assessment and Planning Services
    • Technology Enablement
    • Industry and Process Expertise
    • Organizational Change Management
    • Operational Excellence
    • Continuous Improvement
    • Business Responsiveness
  • Use Cases
    • Assessment and Planning Services
    • Implementation Services
    • Management Services
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Quantitative Criteria
  • Qualitative Criteria
  • Critical Capabilities Rating

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