Gartner Research

How to Implement Office 365 ProPlus

Published: 28 May 2019

ID: G00388493

Analyst(s): Guy Creese


Microsoft’s Office 365 ProPlus service delivers an up-to-date version of Microsoft Office via the cloud. This assessment helps application technical professionals understand how the service is different from traditional Office software and the new processes they must put in place to manage it.

Table Of Contents


  • Implementing Office 365 ProPlus Will Force You to Do Four Things
  • How to Use This Report
  • A Common Gartner Client Question: Move or Stay?
  • What Is Office 365 ProPlus?
    • A Popular Office 365 Service That Contains the Latest Office Features
    • It Implements New Licensing and Product Packaging Models
    • It Has a Rapid Update Cadence and a Shorter Support Window
    • It Monitors Office Feature Usage and Users’ Work Patterns
    • It Has a New Installation Mechanism, but Distribution Remains Mostly the Same
  • The “Gotchas” of Office 365 ProPlus for IT
    • The Initial Installation Payload Is 1GB or Greater
    • You Can’t Mix Versions or Installation Technologies
    • The User Must Be an Administrator to Install Office 365 ProPlus
    • Independent Security Patches That IT Can Pick and Choose Are Not Available
    • You Must Be on a Version That Is Six Months or a Year Old
    • You Can’t Use It When a Regulated Process Must Be Certified
    • You Must Use Shared Computer Activation to Run Office 365 ProPlus on Shared Computers, Including RDS and Pooled VDI
    • Devices Must Connect to the Internet Every 30 Days to Renew the License
  • Microsoft Tools and Services That Aid in Moving to Office 365 ProPlus
  • Move to Office 365 ProPlus or Stay on Traditional Software?
    • If You Want to Give Users the Latest Release With the Most Functionality, Move to Office 365 ProPlus
    • If You Want Per-User Pricing, Move to Office 365 ProPlus
    • If You Want to Edit Office Documents on Mobile Devices, Move to Office 365 ProPlus
    • If You Want to Use OneDrive for Business Across All Devices, Move to Office 365 ProPlus
    • If You Want to Use Microsoft Teams, Move to Office 365 ProPlus
    • If You’re Unable or Unwilling to Support the Rapid Release Cadence, Stay on Traditional Software
    • If You’re Running Devices Within a Highly Regulated Environment, Keep Them on Traditional Software
    • If You’re Running Isolated Devices That Don’t Connect to the Internet, Keep Them on Traditional Software
    • If the Traditional Version of Office 2013 or 2016 or 2019 Is Sufficient and Paid for — And You Haven’t Moved to Office 365 — Don’t Move to Office 365 ProPlus
    • If You Move to Office 365, Pick Office 365 ProPlus as One of the First Services to Implement
  • Strengths
  • Weaknesses


  • Verify the Prerequisites
  • Develop the Deployment Strategy
    • Decide on the Deployment Method (Cloud or Local Network)
    • Decide on the Channel Option (Monthly or Semi-Annual)
    • Decide on How You Will Configure the Settings for Office 365 ProPlus
    • Decide on a Deployment Process
  • Develop the QA and Training Strategies
    • Assign Personnel
    • Inventory Macros and Plug-ins
    • Create QA and Training Plans
  • Deploy and Continually Refine Your Processes

The Details

  • Where to Find Information About Office 365 ProPlus on

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