Gartner Research

Report Metrics That Matter to Your Stakeholders

Published: 27 February 2019

ID: G00707426

Analyst(s): Finance Research Team

Summary

It’s crucial for shared services to communicate the value it provides to different stakeholders. Instead of bombarding them with every available metric, match the information you provide to their priorities. Learn the three basic groups that shared services generally reports to, their top concerns, and the types of metrics that will be most relevant to them.

Table Of Contents

The Right Metrics for 3 Major Stakeholder Groups

Refresh Your Metrics

Recommended by the Authors

Endnote

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