Published: 27 February 2019
Analyst(s): Finance Research Team
It’s crucial for shared services to communicate the value it provides to different stakeholders. Instead of bombarding them with every available metric, match the information you provide to their priorities. Learn the three basic groups that shared services generally reports to, their top concerns, and the types of metrics that will be most relevant to them.
The Right Metrics for 3 Major Stakeholder Groups
Refresh Your Metrics
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