Gartner Research

Competitive Landscape: SAP S/4HANA Service Providers

Published: 29 May 2019

ID: G00384290

Analyst(s): Duy Nguyen , Susan Tan , Fabio Di Capua


SAP S/4HANA is the biggest opportunity in the SAP services market through 2025. Service providers with consultative capabilities, industry-led intellectual property, strategic relationships and a strong track record are best-positioned to capitalize on this growing, yet increasingly crowded, market.

Table Of Contents


  • Competitive Situation and Trends
    • New Implementation and Reimplementation Demands Business Consulting and Digital Capabilities
    • Service-Provider-Developed Industry Assets Provide Value-Add to the S/4HANA Program
    • Conversion Favors Cost-Effective and Nondisruptive Implementation
    • Relationship and Track Record Are Among the Most Influential Factors in Service Provider Selection
  • Competitive Profiles
    • Accenture
    • Deloitte
    • EY
    • IBM
    • Infosys
    • PwC
  • References and Methodology

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