Gartner Research

Toolkit: SOW/SLA Attachment Checklist for 3PL Managed Transportation Services

Published: 30 May 2019

ID: G00378324

Analyst(s): Courtney Rogerson

Summary

Many 3PL contracts lack robust SOWs/SLAs — leading to opaque expectations and accountability. Supply chain leaders responsible for logistics contracts should use this Toolkit as a content checklist when constructing or renewing their own SOW/SLA attachments for 3PL managed transportation services.

Table Of Contents

When to Use

Downloadable Attachments

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