Gartner Research

Drive Standardization and Cost-Savings Through Variable Service Pricing

Published: 30 May 2019

ID: G00708399

Analyst(s): Finance Research Team

Summary

Incent customers to adhere to more standard, efficient and cost-effective processes by charging them extra for process inputs and services customizations that you want to discourage. This shows customers when they create unnecessary costs for the company, and drives them to change their behavior.

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