Gartner Research

Guidance for Successful Identity Governance and Administration Deployments

Published: 31 May 2019

ID: G00383748

Analyst(s): Paul Mezzera


Digital business is placing increasing demands on IGA platforms because the number of identities, entitlements and platforms are rapidly expanding. This research provides security and risk management technical professionals with best practices for deploying IGA platforms.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Phase 1: Planning
    • Align With Enterprise Architecture Program
    • Align With an IAM Program
    • Identify Your IGA Business Case
    • Establish Proper IGA Deployment Scope
    • Establish ILM Processes
    • Evaluate IGA Platform Architecture
    • Evaluate IGA Cloud Readiness
    • Evaluate Identity Data Architecture
  • Phase 2: Deployment
    • Develop Vendor Criteria
    • Select Candidate Solutions and SI Vendors
    • Promote the IGA Effort Through Training and Awareness
    • Conduct Account Cleanup and Process Gap Analysis
    • Additional IGA Deployment Guidance
  • Phase 3: Expansion
    • Enhance the IGA Platform
    • Integrate Business Applications
  • Phase 4: Management
    • Establish Identity Data Policies
    • Establish IGA Support Responsibilities
    • Define IGA Metrics

Risks and Pitfalls

Gartner Recommended Reading

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