Gartner Research

AI Business Value Spotlight: Opportunities Abound

Published: 03 June 2019

ID: G00386991

Analyst(s): Saniye Alaybeyi

Summary

Organizations seek to take advantage of artificial intelligence for major and measurable gains in business value. This research guides IT leaders in targeting the most promising business opportunities for AI and successfully delivering AI capabilities for those opportunities.

Table Of Contents

Analysis

  • Recognize the Sources of AI Business Value
  • Measure the Sources of AI Business Value by Using Gartner’s Business Value Model

Research Highlights

  • Demand Management
    • Improved Market Responsiveness
    • Improved Sales Effectiveness
    • Improved Product Development Effectiveness
  • Supply Management
    • Improved Customer Responsiveness
    • Improved Supplier Effectiveness
    • Improved Operational Effectiveness
  • Support Services
    • Improved HR Responsiveness
    • Improved IT Responsiveness
    • Improved Finance and Regulatory Responsiveness

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