Gartner Research

Cost Optimization Initiatives for Banks and Investment Services Firms

Published: 03 June 2019

ID: G00389733

Analyst(s): Vittorio D'Orazio


Cost optimization initiatives have been among the top business priorities of bank CIOs over the past decade, and Gartner estimates this will continue in the next few years. Gartner has analyzed financial organizations and identified machine learning and agile processes as the most promising ones.

Table Of Contents


  • Introduction
  • The Most Successful IT and Business Cost Optimization Initiatives at Banks and Investment Services Firms
    • IT Cost Optimization Initiatives: The Top Threes
    • Business Cost Optimization Initiatives: The Top Threes
  • The Top 10 Global Banks’ Cost Optimization Initiatives in 2017-2018

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