Published: 30 May 2019
Analyst(s): Consult the Board Research Team
This summary contains input from ten members regarding their experiences with bot attacks. We begin this summary with an overview of the types of bot attacks members have experienced and the financial losses they have incurred due to these attacks. Next, we identify members' organizational functions involved in responding to bot attacks, focus on specialized bot protection tools that members have adopted to defend against these attacks, and discuss members' utilization of information learned from these specialized bot protection tools. We close by examining members' plans for further investments in bot protection tools and exploring the frameworks members also use to measure return on investment for these tools.
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