Published: 28 April 2019
Analyst(s): Human Resources Research Team
Organizations today need a different kind of employee — a digitally dexterous employee. Heads of L&D must learn about digital dexterity, spot its myths and common misconceptions and understand how to identify and develop this rare breed of employees to fix their digital dexterity deficit.
What Businesses Need is Digital Dexterity
Who is Digitally Dexterous?
Myth 1: Millennials Hold the Key to Digital Dexterity
Myth 2: Employees With IT Backgrounds are Digitally Dexterous
Myth 3: Digital Ability is Most Important for Achieving Digital Business Outcomes
Developing Digital Dexterity
Distilling Digital Dexterity Into Competencies That Matter
Leveraging Digital Personas to Personalize Development
Table 1: Digital Dexterity Employee Personas
Showing Employees How Digital Dexterity Matters to Them
Brokering Development Experiences to Foster Digital Dexterity
Recommended by the Authors
About This Research
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