Gartner Research

Defining Continuous Listening

Published: 20 March 2019

ID: G00706880

Analyst(s): Human Resources Research Team


HR leaders are exploring adoption of continuous listening strategies. These strategies allow organizations to act quickly, as opposed to having lagged reactions as a result of relying on only annual survey efforts.

Table Of Contents

What Makes Continuous Listening Different

Benefits of Adopting Continuous Listening

What Continuous Listening Looks Like

Active Data Collection

Passive Data Collection

Continuous Listening in Practice


Recommended by the Authors

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