Gartner Research

Business Partners Want More Flexibility: Here’s How to Deliver

Published: 04 February 2019

ID: G00708170

Analyst(s): Finance Research Team


Your employees probably have the best of intentions if they follow each step of the sourcing process to the letter, but it's frustrating your business partners. Help your team instead choose one of four ways to work with the business for each buy: coaching, consulting, executing or brokering.

Table Of Contents

Four Ways to Customize Support

Four Ways to Customize Support

How These Styles of Engagement Might Work in Practice

Recommended by the Authors

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