Gartner Research

Artificial Intelligence Trends: Process Augmentation (2018)

Published: 31 March 2019

ID: G00707887

Analyst(s): Corporate Strategy Research Team


Strategy leaders report that AI, especially related to process augmentation, increasingly influences company plans, strategy formulation and investment portfolios. This research provides a comprehensive review of recent use cases, technology and adoption trends related to process augmentation.

Table Of Contents

A Brief Overview of AI

Process Augmentation

Adoption Projections and Current Projects

Business Model Impact — Metrics to Watch

Table 1: Business Model Implications of Process Augmentation

Core Use Cases — Industry Adoption Trends

Table 2: Process Augmentation Use Cases by Industry

Barriers to Use

Impact and Acceleration

Table 3: Process Augmentation Key Takeaways



Technology Advancement


About This Research


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