Gartner Research

Ignition Guide to Mapping Internal Candidate Experience

Published: 09 April 2019

ID: G00708054

Analyst(s): Human Resources Research Team


HR leaders can use this guide to visualize and map internal candidates’ experience with all stages of the organization’s internal recruitment process, prioritize gaps to address and create a plan to enhance internal candidate experience.

Table Of Contents



Before You Start

Common Pitfalls and Keys to Success

Step 1 of 3: Segment Internal Candidates to Map Candidate Experience.


Step 2 of 3: Create the Internal Candidate Experience Map.


Step 3 of 3: Identify Improvement Opportunities and Create an Action Plan.


Review Your Performance

Recommended by the Authors

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