Gartner Research

Navigating New Audience Expectations: Determining When and How to Engage in Contentious Issues (Presentation)

Published: 02 April 2019

ID: G00708344

Analyst(s): Communications Research Team


Navigating New Audience Expectations explores the new social and political environment in which employees, customers, and other key stakeholders have growing expectations for company involvement in societal issues. This presentation deck helps communications leaders feel confident about when and how to engage with contentious social and political issues.

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