Gartner Research

Navigating New Audience Expectations: Determining When and How to Engage in Contentious Issues (Presentation)

Published: 02 April 2019

ID: G00708344

Analyst(s): Communications Research Team

Summary

Navigating New Audience Expectations explores the new social and political environment in which employees, customers, and other key stakeholders have growing expectations for company involvement in societal issues. This presentation deck helps communications leaders feel confident about when and how to engage with contentious social and political issues.

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.