Gartner Research

4 Successful Governance Approaches for Digital Business Teams

Published: 16 April 2019

ID: G00431516

Analyst(s): CIO Research Team


Leading CIOs apply a combination of four governance approaches — triage, delegate, coordinate and automate — to better enable business teams outside the traditional IT delivery mechanism to make responsible use of data or technology to achieve business outcomes.

Table Of Contents


Cases in Point

EA — Tailored Engagement Based on Team Maturities (West Corporation)

Information Risk — Self-Service Risk Assessment (BP)


Cases in Point

Applications — Autonomy Through End-to-End Accountability (Standard Bank)

EA — Teach ‘How to Think Like an Architect’ (Red Hat)

Information Risk — Teaching Third-Party Risk Management (Freddie Mac)


Cases in Point

Information Risk — Enterprise-Relevant Risk Assessment Process (McDonald’s)

CIO — Using Design Thinking to Coordinate Corporate Functions (HEINEKEN)


Cases in Point

EA — Platform-Enabled Citizen Development (BP)

Applications — Automated Code Monitoring (Standard and Poor’s)

Information Risk — Implementing Security Governance Automation (JPMorgan Chase)


Recommended by the Authors

About This Research


©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.