Published: 25 March 2019
Analyst(s): Financial Services Business Leader Research Team
Our 2018 Survey of Business Owners examined businesses’ use of bank and nonbank financial service providers. This report assesses the varying use of nonbank, or alternative, providers among different types of clients in North America, Asia/Pacific, Europe, South Africa and Latin America.
Young Business Owners Are the Most Prevalent Users of Alternative Providers
Clients With More Total Providers Are More Likely to Use an Alternative Provider
Use of Alternative Providers Varies Among Clients in Different Business Stages
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