Gartner Research

Change Management: Lessons From the Frontline

Published: 06 March 2019

ID: G00431689

Analyst(s): CIO Research Team


Most CIOs who take a top-down approach to change management face the risk of alienating employees. Leading organizations should take an open source approach to change by involving employees in co-creating change and in designing the implementation plan to make the change come real.

Table Of Contents

1. Tailor change strategies for different kinds of change

2. Enable employees to respond to change on their own

3. Deprioritize the Last Hangouts

Recommended by the Authors

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