Gartner Research

Financial Services Operations Executives’ Strategic Priorities in 2019

Published: 15 March 2019

ID: G00431943

Analyst(s): Financial Services Business Leader Research Team


We identified the top priorities and most pressing challenges financial services operations leaders share and are focused on in 2019. Operations leaders can use this to benchmark their current priorities and challenges against those of their peers in financial services.

Table Of Contents


FS Operations’ Most Urgent Problems

Confidence in Solving Problems vs. Importance

Critical Priorities: Seeking Support

Effectively Managed Critical Priorities


About This Research

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