Gartner Research

Foundational Steps for Building an Automation Change Management Plan

Published: 15 March 2019

ID: G00431958

Analyst(s): Financial Services Business Leader Research Team


Many of our members are in the midst of deploying automation into operations, but few know how to build a plan for managing the impact of automation on staff. Operations leaders should get ahead by developing a change management plan that to manage successful automation adoption among staff.

Table Of Contents

Define the Project Objectives and Assign Key Responsibilities

Avoid Common Pitfalls

Recommended by the Authors

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