Gartner Research

Demystifying Emotional Intelligence for PPM Staff

Published: 06 June 2019

ID: G00711037

Analyst(s): PMO Research Team

Summary

Emotional intelligence is a key skill for PPM staff, but it’s difficult to define - much less take concrete steps to begin developing in this area. Gartner recommends four concrete behaviors to help you maximize business value delivery in today’s highly collaborative and complex work environment.

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