Gartner Research

How General Managers Can Transform Employee Engagement Using Voice of the Employee

Published: 12 June 2019

ID: G00382834

Analyst(s): Kaustav Dey


Technology general managers are always seeking to improve the engagement of their team, but their efforts cannot bear fruit unless they get the right decision inputs. Voice of the employee is an emerging methodology that promises to improve the speed and quality of inputs about employee engagement.

Table Of Contents


  • Annual Employee Engagement Surveys Are Not Enough
  • Voice-of-the-Customer Best Practices Can Transform VoE
  • Build a Strategy
  • Make the VoE Initiative Actionable

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