Gartner Research

Market Trends: Digital Business Initiatives Drive Managed Infrastructure Deals Toward Agile Engagements

Published: 14 June 2019

ID: G00390603

Analyst(s): DD Mishra , Claudio Da Rold , Rene Buest , David Groombridge


In Europe and North America, 30% to 40% of data center outsourcing and hybrid infrastructure managed services deals are based on agile workshops rather than RFPs. Infrastructure MSPs must change their go-to-market approach to get on the shortlist of enterprises to be selected for an agile workshop.

Table Of Contents


Market Trend

  • The Infrastructure Managed Services Market Is Moving Toward Digital Business Enablement
  • Buyer Trend
    • Enterprises Are Shifting to Agile Infrastructure Deals
  • Market Structure Trend
    • Top Infrastructure MSPs Lead With Innovation and Co-Creation

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