Gartner Research

Higher Education CIOs Must Establish a Culture of Proactive Cost Optimization

Published: 18 June 2019

ID: G00403484

Analyst(s): Joseph Provenza , Terri-Lynn Thayer


Pressure on higher education’s business model has resulted in cost optimization efforts in many institutions. Even with conflicting priorities, internal politics and decentralized IT, CIOs must be proactive and transparent in their approach and extend their influence into business cost optimization.

Table Of Contents


  • Introduction
  • Establish a Culture of Proactive Cost Optimization
  • Recognize the Reality of Shadow IT, and Engage Stakeholders to Create Value
  • Balance Discussions About Cost Optimization With Equal Emphasis on IT Value

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