Gartner Research

Toolkit: Use Gartner’s IT Vendor Management Competency Model to Drive Vendor Management Excellence

Published: 19 June 2019

ID: G00402810

Analyst(s): Joanne Spencer


Vendor management skills are often underdeveloped and, in many cases, sourcing, procurement and vendor management leaders do not have a formal process to identify, assess and remediate competency gaps. Use this Toolkit to evaluate staff and create a robust development program.

Table Of Contents

When to Use

Downloadable Attachments

  • Directions for Use
    • Step 1: Review the ITVM Critical Competencies
    • Step 2: Conduct a Gap Assessment for Each Individual to Strengthen Crucial Competencies
    • Step 3: Invest in Tailored VM Training to Develop Competencies

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