Gartner Research

Toolkit: A Cost Analysis Model for Leverage Negotiating Microsoft Dynamics 365 Licenses

Published: 20 June 2019

ID: G00390812

Analyst(s): Ben Jepson , Dolores Ianni


Microsoft Dynamics 365 online licensing has proved complex for sourcing, procurement and vendor management leaders negotiating Microsoft CRM and ERP software services. This Toolkit is designed to save time and guide you through procurement scenarios to show the most cost-effective licensing options.

Table Of Contents

When to Use

  • Scaling Up Over Time Reveals Deeper Cost Savings
  • Better Price Tiers Don’t Always Equal Lower Total Cost Over Time
  • Substantial Discounts Can Be Negotiated by Conducting the Analysis Contained Within the Toolkit
  • Compare Cost Outcomes and Prepare to Negotiate
  • Negotiate Price Caps for Cost Predictability

Downloadable Attachments

  • Cost Analysis and Summary Option Comparison Tab Instructions

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