Gartner Research

How to Choose Your Best-Fit Vendor for RPA Software Platforms

Published: 20 June 2019

ID: G00389385

Analyst(s): Derek Miers , Saikat Ray


Implementing robotic process automation represents a multiyear commitment to a vendor’s product and involves considerable time and effort. Application leaders should identify and reconcile trade-offs to pick the best-fit solution to optimize ROI.

Table Of Contents
  • Key Challenges



  • Align the RPA Vendor Selection Criteria to the Broader Automation Strategy
  • Include Key Stakeholders Within the Evaluation Team
  • Narrow the Vendor Choice by Assessing the RPA Market
  • Develop a Fuller Picture of the Vendor and Its Strategy
  • Compare the Total Cost of Ownership of RPA Vendor Solutions

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