Gartner Research

Cost Optimization Opportunities for Mobility Services and Devices Are Emerging

Published: 20 June 2019

ID: G00381743

Analyst(s): Leif-Olof Wallin , Katja Ruud , Bill Menezes


Traditional negotiation patterns for optimizing costs related to mobility are no longer working well. This research provides advice on how to source mobility costs effectively and address collaboration among infrastructure and operations leaders, in combination with sourcing and procurement tasks.

Table Of Contents
  • Key Challenges



  • Airtime-Related Recommendations
    • Data-Only Option for Smartphone Use
    • Mobile Data Carry-Over
    • Bring Your Own Airtime
    • Wi-Fi Calling With Mobile Supplement
    • Mobile Data Optimization
    • Dual-Sim Solutions
    • One Flat Bill Only for All Consumption; All Users for One Year
    • Embedded Subscriber Identity Module Solutions
  • MMS Recommendations
    • Unbundle the Components of the Managed Services Bundle
    • Profile-Based Pricing
    • Payment on or Related to SLA and Experience-Level Agreement (XLA) Performance
    • Business Outcome
  • Device-Related Recommendations
    • Device as a Service
    • Stretched Life Span
    • BYOD — No Stipends
    • Secondhand Devices

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