Gartner Research

Use Gartner’s IT Procurement Transformation Framework to Balance Cost, Risk and Speed

Published: 24 June 2019

ID: G00370320

Analyst(s): Melanie Alexander


With the acceleration of digital business, stakeholders are demanding faster delivery on increasingly diverse procurement requirements. Sourcing, procurement and vendor management leaders must transform procurement functions now to support and enable rapidly evolving digital business objectives.

Table Of Contents


  • The Solution: Transform IT Procurement to Support Digital Business Activities


  • Mission and Charter: Establish IT Procurement’s Purpose, Goals and Operations
  • Governance: Institute Governance Policies and Procedures to Enforce the Mission and Charter
  • Engagement: Evolve Procurement Skills to Improve Business Engagement
  • Operating Model: Enhance Your Operating Model to Balance Cost, Risk and Speed
  • Culture: Embrace and Embed a Culture That Supports a Transformed Organization
  • Technology and Intelligence: Deploy Tools to Enable Better and More Efficient Execution, and Enhance Market Knowledge
  • Competency: Assess IT Procurement Competency, and Develop a Realistic Target Maturity Level
  • IT Procurement Roadmap and Action Plan: Develop a Roadmap and Action Plan to Achieve the Desired Maturity Level
  • Continuous Improvement: Analyze Metrics Data to Continually Reevaluate and Improve Procurement’s Delivered Business Value
  • Case Study: One Chief Procurement Officer’s Challenge

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