Gartner Research

How to Choose a Vendor for Corporate Legal Matter Management

Published: 26 June 2019

ID: G00388001

Analyst(s): Jim Murphy , Nikos Drakos


Legal matter management can optimize, even transform, core legal operations, while providing a basis for other investments in legal technology. We advise application leaders how to select the best vendor and product to meet their organization’s short- and long-term needs.

Table Of Contents
  • Key Challenges



  • Establish an Evaluation Team That Includes a Mix of Functional, Technical and Line-of-Business Staff
  • Link the Selection Process to the Broader Enterprise Legal Management Strategy by Focusing on Business Outcomes
  • Take Charge of Demos or Proofs of Concept
  • Examine Vendors’ Customer, Partner and Developer Communities

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