Gartner Research

Using Customer Input to Inform Service Investments (ClearTriangle*)

Published: 01 July 2019

ID: G00710940

Analyst(s): Customer Service and Support Research Team

Summary

Customer service and support leaders can learn how ClearTriangle solicits feedback on service functionality and investments from a customer advisory board. These two-way conversations with customers help supplement and validate alternative data sources, aiding decision making.

Table Of Contents

Overview

About This Research

Recommended by the Authors

Presentation Deck

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