Gartner Research

Product Roadmap Priorities: Analytics and Business Intelligence Platform Customer Satisfaction Drivers

Published: 02 July 2019

ID: G00407510

Analyst(s): Jim Hare , Alys Woodward , Eric Hunter


Compelling product roadmaps must address the features most related to positive overall customer experience. This research uses findings from Gartner Peer Insights data to help product managers offering modern analytics and BI platforms to succeed in product planning initiatives.

Table Of Contents

Key Insight

  • Implications

What You Need to Know

  • Near-Term Imperatives
    • Collaboration and Social BI
    • Metadata Management and Data Catalogs
    • Data Scalability and Complexity
  • Longer-Term Imperatives
    • Augmented Analytics
    • Data Storytelling
    • Search and Conversational Analytics
  • Methodology

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