Gartner Research

Gartner for Technology General Managers Quarterly Sector Outlook: IT Services, 2Q19

Published: 05 July 2019

ID: G00388179

Analyst(s): Patrick Sullivan , Sandra Notardonato , Hai Swinehart


The IT services industry continues to undergo secular changes, muting growth in traditional segments, while creating new digital demand. Technology general managers in this industry must adapt their operating models, which requires increased investments, particularly in IP, talent and sales.

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